Front Office Agent

Buddy Dive Resort is one of the largest dive resorts in Bonaire, Caribbean Netherlands. The resort features 73 apartments with a total of 224 beds, its own dive school located across four sites on the island, and seven boats. It also offers two different types of restaurants, two swimming pools, an in-house laundromat, and a car rental service with over 100 vehicles.
To strengthen our Front Office Team, we are looking for a motivated and service-oriented:

FRONT OFFICE AGENT

Our Front Office is always ready to assist our guests, from arrival through the rest of their stay, to ensure a pleasant experience. As a Front Office Agent, you will be the first point of contact for our resort guests. The role is varied, active, and no two days are the same. Your responsibilities include checking guests in and out, providing excellent service, processing payments, and handling various administrative tasks.

Job Requirements:

What are you going to do?

  • Act as the resort’s representative;
  • Welcome and check in guests based on reservation lists;
  • Prepare and deliver keys, welcome packages, etc.;
  • Provide general and tourist information to guests;
  • Deliver excellent service and handle complaints;
  • Check out departing guests;
  • Settle invoices, etc.;
  • Issue rental cars;
  • Work closely with the Housekeeping and Car Rental departments.

Profile:

  • You are flexible and guest-oriented;
  • You are motivated and eager to learn;
  • You have excellent communication skills;
  • You are available both in the morning and evening;
  • You are available on weekends and holidays.

What we offer:

  • An attractive salary;
  • A full-time job with a lot of variety in an established diving resort, where you are part of a driven and enthusiastic team;
  • Working in a pleasant informal working atmosphere, in a beautiful environment of a leading organization on the island;
  • Free introductory dive, discount on diving courses, discount in the dive shop and special rates at two different gyms on the island.

Want to become a BUDDY too?

If you recognize yourself and wish to work in a challenging environment, please send your CV to: humanresources@buddydive.com

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